Shipping policy
SHIPPING POLICY
1. Order Processing Time Because we hold all of our inventory in-house, all standard orders are quickly processed and packed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification with a tracking number as soon as your package is handed off to the carrier.
2. Domestic Shipping Rates Shipping charges for your order will be calculated and displayed at checkout.
-
Standard Shipping: Calculated at checkout (Estimated 3-5 business days)
-
Expedited Shipping: Calculated at checkout (Estimated 1-2 business days)
3. International Shipping We currently offer international shipping. Shipping charges for your order will be calculated and displayed at checkout. Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Rebell LLC is not responsible for these charges if they are applied and they are your responsibility as the customer.
4. Order Tracking When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at Rebellyourfreedom@gmail.com with your name and order number, and we will look into it for you.
5. Lost, Stolen, or Damaged Packages Rebell LLC is not liable for any products damaged, lost, or stolen during shipping. If your order says "Delivered" but you have not received it, please contact the shipping carrier directly to file a claim. If your order arrives damaged, please save all packaging materials and damaged goods before filing a claim.